Policies and Procedures

Academy Policies & Procedures


Registration will be filled on a first‐come/first serve basis.

Non‐Discrimination Policy
The Mason Community Arts Academy is committed to providing equal opportunity and an educational and work environment free from any discrimination on the basis of race, color, religion, national origin, sex, disability, veteran status, sexual orientation, or age. The Academy shall adhere to all applicable state and federal equal opportunity/affirmative action statutes and regulations.


Please contact your instructor if you need to miss a group class. Make‐ups will only be scheduled when the class has been cancelled by the Academy or the instructor. Mason Arts Academy is not required to make up classes/lessons due to participant’s illness or non‐attendance.

Withdrawals and Refunds
Notice of withdrawal from instruction and all requests for refunds before classes begin must be made in writing to Mason Community Arts Academy. Verbal notice or requests from students or parents cannot be accepted. A cancellation fee of $50 will be assessed for all withdrawals.  Requests must be made at least one week prior to the first group class are 100% refundable, less the cancellation fee. Requests for withdrawal/refund made less than 7 days prior to the first group class but BEFORE the THIRD group class will result in a 50% refund of the tuition, less the cancellation fee. There is no refund after the third class.  Any supply or material fee is not refundable when withdrawal request is made less than 7 days prior to the first class.


Students are allowed 1 makeup lesson in the fall semester and 2 makeup lessons in the spring semester due to illness or family emergency only.  Students must notify their instructor or the Academy office by noon of the day of the illness/emergency in order to receive a makeup lesson.  Missed lessons without notification to the instructor or office will not recieve a makeup lesson.  No refunds will be issued for missed lessons.

Notice of withdrawal from instruction and all requests for refunds must be made in writing to the Academy. Verbal notice or requests from students or parents cannot be accepted. A registration fee of $50 for all scheduled lessons is non-refundable. Refunds will only be made according to the following schedule:

*Please note: Trial and summer lessons are not refundable or reschedulable.

Please download and read all of our policies and procedures for private lessons here:


Mason Arts Academy is not required to make up classes/lessons due to participant’s illness or non‐attendance.

Please see Refund Policy under each specific program. In general, if a registrant has to cancel participation in this program, a tuition refund (minus a $50 cancellation fee) will be given provided that notice is received by the the Academy no later than 2 weeks before the program start date. No refunds will be granted after this date without valid medical documentation.

Transportation of Minors to and from Mason Campus/Property
Please be advised that due to University policies, NO minors under the age of 15 are allowed to transport themselves to or from any program unaccompanied by an adult.  For minors ages 15-17, a waiver must be signed by the parent to allow their child to be released for self-transport after any academy program ends.  Please call or email the office to obtain the form and give it to the instructor on the first day of the program.  No child will be permitted to take an Uber/Lyft/Car Service home.


Mason Community Arts Academy will follow the George Mason University (www.gmu.edu) closure decisions for inclement weather.  Please be aware that there may be times when Mason remains open and we decide to close due to weather concerns.  In any closure event we will contact registered students via email and make announcements on the website as well as through social media.

Please continually monitor the website homepage and our social media channels for ALERTS – and your email for updates about closures!

Class Cancellation
The Mason Community Arts Academy reserves the right to cancel any class that does not meet sufficient enrollment. A full refund will be given in this event.

Return Check Policy
Per University policy, a $50 service fee will be charged for all returned checks.

Refund Payments
Those due a refund who paid by check will receive a refund via check issued through the Office of Accounts Payable at George Mason University, and may take several weeks to process.  Those due a refund who paid through our online registration system with a credit card will be issued a refund back to their credit card within 24 – 48 hours of approval of withdrawal.  (Refund may take several days to show up on credit card statements.)

Late Fees for Payment Plans
If an automatic credit card charge on a payment plan is declined, a $3.00 transaction fee will be added to the overdue payment.

Media Release Policy
The Mason Community Academy reserves the right to use photographs/video taken of students/ participants during classes or programs for use in Academy publications and social media channels for promotional purposes only. A student’s/ participant’s name will never be used unless express permission is obtained from the participant/parent (in case of minors).

Academy Program Participation Waiver (agreed to during registration)
“In consideration of my [and/or my child(s)] participation in this activity, I hereby release and discharge the Organization, and its representatives, successors, and assigns, from any and all liability arising from accident, injury, and illness that I (he/she) may suffer as a result of my (our) participation in this activity. I (we) also will follow the rules and regulations set by the Organization and above named parties. Parent or guardian must sign for anyone age 18 and under.
I do hereby grant and give these groups the right to use my or my child(s) photograph/video or image, both singly and in conjunction with other persons or objects and presentations, advertising, publicity, and promotion relating thereto.”

GMU Faculty & Staff Discounts
A 10% iscount is available for current GMU Faculty & Staff (before registering, please call our office for authorization and have your G# ready). Some exceptions may apply!
NOTE: There are NO discounts for Private Music Lessons at this time.

Payment Plan Surcharges
Pre-set Payment Plans are often available for Group Classes and Private Lessons (some exceptions apply). For Fall/Spring Group Classes, there is a one-time $10 surcharge added to the registration total.

Respect for Facilities
Please be advised that as part of our partnership with other organizations, we assure that all parents, students and faculty will treat the facility with respect and act accordingly.

Student Safety
Please help us ensure your child’s safety by making sure that they are supervised during the delivery and pick up before and after classes. The  Academy is not responsible for the supervision of your child outside of class. Your cooperation is essential.

The Mason Community Arts Academy reserves the right to dismiss any student due to non‐payment of tuition, disciplinary problems or excessive absences.

Tax ID Number
Mason Community Arts Academy uses George Mason University’s Tax ID Number: 54-0836354

*Note: Because we are part of George Mason University, on occasion Mason School of Music students may observe or assist the instructor with lessons or classes.  This is for educational purposes only.