Online Program Setup Guides


Mason ITS Support Center: 703-993-8870

*please have meeting ID and password readily available for assistance


 

Online Classroom Etiquette

 

Home Lesson Setup Guides


Quick Tips:

Starter Guides:  For Parents  |  For Students

Instrument-Specific Lesson Setup:  Piano  |  Violin/Viola

 

Technology Requirements


All online lesson students must have access to a device with up to date audio/visual capabilities. This includes a computer (desktop or laptop), tablet, or cell phone with a working camera and microphone. Zoom is George Mason University’s recommended platform for video/conference calls. For best performance, click here for our recommended technical requirements.  

  • Operating Systems
    macOS 10.13 or newer
    Windows 10
    Chrome OS
    Apple iOS and Android
  • Computer Speed and Processor
    Use a Mac five years old or newer, or other device three years old or newer, if possible.
    4 GB of RAM
    2 GHz processor
  • Internet Speed
    Minimum of 1.5 Mbps download and 800 Kbps upload

 

Zoom Audio Settings for Music Lessons


Zoom Desktop Client Version 5.2 or newer (Recommended)
General settings, only need to set before the first time:
●  Go to settings, then audio, then advanced
●  Click “Show in-meeting option to ‘Enable Original Sound’
●  Click “High fidelity music mode”

During the lesson:
Toggle top left to “’Enable Original Sound”

Zoom Desktop Client Version 5.1 or older
General settings, only need to set before the first time:
●  Go to settings, then audio, then advanced
●  Disable “Suppress Persistent Background Noise”
●  Disable “Suppress Intermittent Background Noise”

During the lesson:
Toggle top left to “’Enable Original Sound”

Step-by-Step Instructions  |  Check Your Zoom Update

 

Zoom Starter Guide


 

Helpful Links

 

FAQs

 

Best Connectivity Tips

 

Desktop/Web Browser View

 

Tablet View

 

Smart Phone View